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Terms & Conditions
Welcome to LluxeLashVault. By using our services, you agree to the following terms and conditions:
1. **Order Processing and Shipping**:
- Most orders are processed and shipped within 24 hours of purchase, subject to product availability.
- Orders placed on weekends or holidays will be processed and shipped on the next business day.
- Delivery typically takes 1 to 4 business days after processing, depending on your shipping address.
- Please note that shipments may be delayed due to server issues, weather conditions, or other unforeseen circumstances.
2. **Final Sale and Exchanges**:
- All items are final sale, and no refunds will be issued.
- Exchanges are allowed only if the item is unopened and unused.
- If you receive the wrong item or a damaged, unusable product, you may request a refund or reshipment.
3. **Customer Responsibility**:
- If items are returned due to issues like "insufficient address," "address unknown," or "no such address" resulting from customer error, you will be responsible for covering the shipping costs to resend the order.
By placing an order with LluxeLashVault, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Thank you for choosing LluxeLashVault!
